Careers

Patient Logistics Technician

Location: Glen Burnie, MD                   The Patient Logistics Technician is an important member of a multitasking operational team. Every technician must become expertly familiar with all aspects of product flow as pertaining to the refurbishment and shipment of NovaSom devices.

Territory Manager

Location: Charleston, SC                 A Territory Sales Manager (TSM) is responsible for managing and growing their sales territory. This position is the field professional representative to the Medical Community and is the ambassador of the company. The TSM is responsible for sales of company services.  This may include, but not be limited to, prospecting, quoting and closing new business.  Once the service is sold it is the responsibility of the TSM to in-service and educate the account.  The TSM is also responsible for managing the existing service business.  The TSM is expected to update their activities and opportunities in accordance with company standard operating policies.

Clinical Sleep Technician

Location:  Glen Burnie, MD

This position will be a key member of the clinical team supporting accurate and timely processing of Home Sleep Studies, Patient Education and CPAP Titration Studies. This position will support the Clinical Operations Staff and other departments as needed.

Patient Support Representative

Location: Glen Burnie, MD

Patient Support Representative will perform duties to support patients from order delivery to test completion and return process.  This includes timeliness of order entry, resolution of missing information, verification of plan eligibility and coverage, patient scheduling, education and follow up to support completion of testing and return of units all within established goals set for the company.

Territory Manager

Location: Panama City, FL                   A Territory Sales Manager (TSM) is responsible for managing and growing their sales territory. This position is the field professional representative to the Medical Community and is the ambassador of the company. The TSM is responsible for sales of company services.  This may include, but not be limited to, prospecting, quoting and closing new business.  Once the service is sold it is the responsibility of the TSM to in-service and educate the account.  The TSM is also responsible for managing the existing service business.  The TSM is expected to update their activities and opportunities in accordance with company standard operating policies.

Clinical Adherence Assistant

Location: Glen Burnie, MD                 The Clinical Adherence Assistant is responsible for the support of the clinical department.  Primary responsibility is to support the ordering, instructing, and completion of the in home sleep testing and CPAP titration process.  Will also be responsible for a high outbound and inbound patient and provider call volume.  Responsible for accurately entering data, orders, and patient demographics, for completing forms and faxing / emailing.                  

Quality Specialist

Location: Glen Burnie, MD                 The Quality Specialist primary role is responsible for all aspects of the complaint quality investigation and resolution process open to close.  The essential demands of this position will perform any combination of quality support functions to include, but not limited to, total handling of patient or provider complaint resolution, AccuSom pro credentialing process, tracking patient satisfaction survey and monitoring regulatory training in Learning Management system and supporting process improvements.

Territory Manager

Location: Louisville/Kensington, KY                 A Territory Sales Manager (TSM) is responsible for managing and growing their sales territory. This position is the field professional representative to the Medical Community and is the ambassador of the company. The TSM is responsible for sales of company services.  This may include, but not be limited to, prospecting, quoting and closing new business.  Once the service is sold it is the responsibility of the TSM to in-service and educate the account.  The TSM is also responsible for managing the existing service business.  The TSM is expected to update their activities and opportunities in accordance with company standard operating policies.

Insurance Verification Representative

Location: Glen Burnie, MD                 This is a front-line position responsible for administrative support of all contact prior to, during and at the conclusion of the patient’s course of care.  This includes Emdeon not mapped insurance verification, obtaining patient out of pocket expenses and obtaining authorizations. The position is responsible for inbound and outbound telephone contact.