Privacy / HIPAA Information

NovaSom, Inc. is committed to protecting the privacy of individuals’ health information. In accordance with the Health Insurance Portability and Accountability Act (HIPAA), NSI has:

  • Implemented privacy and security policies and procedures;
  • Trained our employees;
  • Appointed a Compliance Officer with management authority;
  • Implemented Role-Based Authentication: Employees may only access patients’ records and data if there is a business need. HIPAA’s principle of “minimum necessary” is followed;
  • Implemented Encryption and De-Identification. For transfer or transmission to medical providers or payers/insurers, we will encrypt files and/or withhold information that could identify a record as belonging to a specific individual;
  • Implemented Data Integrity: Information will be protected from unauthorized access through security controls as well as physical restriction through storage in a protected data center. Accidental deletion or destruction will be prevented through secure data archiving;
  • Secured agreements with Business Associates to ensure their compliance with HIPAA;
  • Implemented a procedure that includes notifying you if your health information was shared with an unauthorized party.

HIPAA affords individuals rights under the law, which includes your right to:

  • Obtain a copy of your medical records. Simply complete our Medical Records Request Form,  and send it to us to receive your records within 30 days;
  • Request that we correct health information about you that you think is incorrect. Simply contact the Director of Quality and Compliance, using the below information;
  • Request confidential communications; if you want us to call your cell and not home number, simply tell us;
  • Request us to limit what we use or share about you;
  • Request a list of those times we’ve shared your health information;
  • Choose someone to act for you, such as a legal guardian or if someone has a medical power of attorney;
  • Receive a paper copy of our  Notice of Privacy Practices;

NovaSom maintains documented Patient Rights and Responsibilities  to support the work that we do to improve the care, health and quality of life of people affected by sleep disorders.

If you feel that your rights have been violated or if you have a quality concern, please contact us.

NovaSom, Inc.
801 Cromwell Park Drive, Suite 108
Glen Burnie, MD 21061
Attention: Director of Quality and Regulatory Compliance
Email: compliance@novasom.com
Phone: 877-753-3776 ext. 106

 

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. If you wish to contact the Joint Commission for quality concerns, please see www.jointcommission.org or call 1 – 800 – 994 – 6610.